Who we help

Construction is the largest small-business category in Maine.

• Estimates wait until Sunday night.Talk through the job on the drive home. A written estimate in your format is waiting when you park.
• Lining up the lumber yard and the subs takes multiple emails.Claude drafts the requests, tracks who hasn't answered, and puts the confirmed dates on your calendar.
• Customers who pay in ninety days.Every Monday, a list of who's past due and a polite reminder drafted for each. You hit send.

Set up by a licensed marine engineer who has worked with the equipment and the paperwork.

• The answer is in a manual somewhere.A Technical Research plugin with your manuals and drawings. Ask in plain words, get the answer and the page.
• Haul-out season turns into a paperwork storm.Storage contracts, reminders and the haul-out list drafted from last year's.
• Work orders on the back of an envelope.Snap a photo of the notes. Get a typed work order and parts list.

Small staffs with large responsibilities and a binder for everything.

• The monthly report eats a whole day.Drafted from your logs and last month's report on a schedule. The operator checks every number and signs.
• Bids, grants and state paperwork pile up.First drafts of bid packages, grant applications and state forms, with every deadline pulled out.
• When someone retires, the know-how walks out the door.Procedures and the 'how we really do it' captured in a library the next person can ask.

Busy front desks and constant paperwork.

• Insurance appeal letters take an hour each.Drafted for review on a plan approved for patient information.
• Supply orders and reps' visits fall through the cracks.Orders and visits tracked, with reminders drafted and dates on the calendar.
• Staff can't find answers in the policy binder.A staff handbook your team can ask, answered from your own policies.

Patient information only goes on plans approved for it, with the right agreements signed. We'll tell you exactly what's allowed.

Maine's season is short and busy, and the same guest questions come in every day.

• Reviews pile up unanswered.A thoughtful reply drafted for every review, in your voice.
• Training new seasonal staff every May.A staff handbook they can ask from their phone, any time.
• Ads and posts with no idea what's working.A month of posts written in one sitting, and a plain-English read on your ad results.

You're the buyer, the cashier, the marketer and the bookkeeper.

• Two hundred products and no descriptions.Descriptions written from a photo and a few notes.
• The reorder list lives in your head.A reorder list built from your sales sheet, with supplier orders drafted.
• Holiday ads and posts never happen.A season of posts and ads written in one sitting, in your voice.

Listings, tenants, vendors and leases mean a lot of writing. Most of it can start as a good first draft.

• Listing write-ups take an evening.A strong first draft from your notes and photos.
• Getting the plumber and the cleaner lined up between tenants.Vendor requests drafted, replies tracked, and the dates on your calendar.
• Questions about what the lease says.Ask the lease in plain words and get the answer with the clause.

Your hours are billable, and the emails, reminders and summaries around them eat into those hours.

• Clients email for the same documents every year.A routine that sends you a list of who's missing what, with the reminder emails drafted.
• Meeting notes never get written up.Your notes turned into a clean summary and a follow-up list.
• Long documents nobody has time to read.Plain-English summaries with the key dates and numbers pulled out.

Client information stays in your accounts, on plans with the confidentiality settings your profession needs.

Busy hands and a lot of small paperwork.

• Parts orders with three different suppliers.Claude compares the quotes and drafts the order for your approval.
• Explaining a repair to a customer, again.A plain-English write-up from your tech's notes, with the price.
• Customers forget to come back.Service reminder emails written and scheduled.

Long days outside and paperwork at the kitchen table.

• A grant application due next week.A first draft from your past applications and the funder's rules.
• Wholesale orders by text, email and phone.One running order list and price sheet, kept up to date.
• Certification paperwork.Records organized and the forms drafted for you to check.

Small budgets, big missions, and volunteers doing the paperwork.

• Grant reports on top of everything else.Drafted from your program records and last year's report.
• The newsletter is three months late.Written from a quick conversation and your photos.
• Board minutes nobody wants to write.Your notes turned into minutes, with the action items pulled out.

About four out of five Maine businesses have no employees. If that's you, start with one workflow.

• You are the whole office.One setup that drafts your invoices, emails and posts.
• Quoting from your phone in the driveway.Say the job out loud and get a clean quote to send.
• Your evenings go to admin.A morning routine that lines up your day and drafts the replies before you're out the door.