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On October 26, 2026, Anthropic, the company that makes Claude, filed with the SEC to go public. Filings like that are mostly numbers and legal warnings, but one line stood out to me. Anthropic points to "the gap between what Claude can do and how broadly it is used" and calls it one of its largest growth opportunities.
Put plainly, the company that builds the AI is saying the AI is ahead of the people using it. I agree, and I think the gap is widest in small businesses.
What the gap looks like
A lot of people use AI like a search box. Ask a question, copy the answer, close the tab. That works, but it's a small slice of what the paid plans can do today:
- Run a job on a schedule, like reading the morning email and lining up your day, even with your laptop closed.
- Draft replies in your own email, and send only when you say so.
- Work from your own files, prices and forms instead of guessing.
- Do a job the same way every time, from steps you wrote down once. That's called a skill.
None of that happens in a blank chat box. It has to be set up.
Even big companies see it
The filing includes numbers that show how wide the gap can be, even inside large companies that already pay for Claude.
Claude Code is Anthropic's agent that works through long, multi-step jobs on its own. Same company, same AI, and the top 5% of Claude Code users spend about twenty times as much as the people who don't use it. The difference is how much work each person handed to it.
Why the gap is there
Three things get in the way.
- A blank chat doesn't know your business. It doesn't know your prices, your customers or how you write an estimate, so the answers come out generic.
- Nobody has time to learn it. Getting routines and skills right takes real time, and owners spend their time on the actual work.
- It keeps moving. New models come out every few months, and each one does more for less. Something that was slow or costly last spring may be easy now.
Easier apps still don't know your business
Anthropic is working on its side of the gap. In September it began merging Claude Cowork, its agent for everyday office work, into the regular Claude app, so a quick question and a multi-step job can happen in the same conversation. In October it opened early access to Claude Duet, an agent that keeps working while you're away and asks before anything important goes out.
That helps, but someone still has to teach the app your prices, your forms and your customers.
How we close the gap
That's what Samson AI Co. does, one job at a time:
- We find the job that eats your week: invoices, follow-ups, estimates, the Monday list of who owes you money.
- We learn how you do it: the steps, the format and the words you use.
- We turn that into a skill, so Claude does it your way every time.
- If it repeats, we put it on a schedule.
- You stay in charge of anything that goes to a customer or moves money.
Then we move to the next job. Start with the free 2-minute AI check, or request a quote.
Sources: Anthropic, PBC, Form S-1 registration statement filed with the U.S. Securities and Exchange Commission on October 26, 2026 (spending figures are for the three months ended September 30, 2026). Claude Duet details are from Anthropic's Claude Duet product page. Samson AI Co. is independent and is not affiliated with Anthropic.